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Terms of sale

The terms that apply when you browse the Switch Tech website and buy from us online, on WhatsApp or in store.

Draft for review. This page is a starting draft written for Switch Tech and is not legal advice. Text in brackets needs the store's real details, and the whole page should be checked by a qualified lawyer before the store goes live.

Last updated Nov 1, 2026

About these terms

These terms apply between you and [Company legal name], trading as Switch Tech, [registered business address]. By placing an order you agree to them, so please read them before you buy.

Placing an order

Your order is an offer to buy. We accept it when we send your order confirmation email. We may decline or cancel an order, for example if an item is out of stock or a price was clearly listed in error, and we refund any payment in full if we do.

Prices and availability

Prices are shown in USD and can change at any time, but changes do not affect orders we have already confirmed. Stock levels on the site are updated regularly but are not guaranteed until your order is confirmed.

Payment

You can pay by card on our payment provider's secure page, by bank transfer, or in store when you collect a pickup order. Orders paid by bank transfer are dispatched once the payment arrives.

Delivery and pickup

Delivery times are estimates. Standard delivery is free on orders over $99. Pickup orders are held for [number] days, and the person collecting must show photo ID and the order number. Responsibility for the goods passes to you once they are delivered or collected.

Returns and refunds

You can return unopened items within 14 days. Full details are in our returns policy. Nothing in these terms affects your statutory rights as a consumer.

Warranty

Products come with their manufacturer's warranty. We help you make a claim, but the warranty itself is provided by the manufacturer under its own terms.

Trade-ins

Trade-in quotes depend on the condition we confirm when we inspect the device. Credit is applied to a purchase in store and has no cash value. You must own the device and remove any locks or accounts before trading it in.

Using our website

You may use the site to browse and buy for personal use. Do not misuse it, interfere with how it works or copy its content. Product names, logos and trademarks belong to their owners and are used only to identify the products we sell.

Our liability

We are responsible for losses that are a foreseeable result of us breaking these terms. We are not responsible for losses that were not foreseeable, for business losses, or for problems caused by events outside our control. Nothing here limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of [jurisdiction], and disputes are handled by the courts of [jurisdiction], unless the law where you live gives you the right to use your local courts.